Offline reservation settings help businesses efficiently manage walk-in table reservations. By configuring offline reservation durations and booking timings, businesses can better organize table allocation, reduce overlaps, and ensure smoother dine-in operations for both staff and customers through POS.
Managing offline reservation settings:
In order to set up and manage offline reservation settings through the Grafterr Admin Panel, follow the steps below:
Start by logging in to your Grafterr Admin Panel through the Grafterr website using your credentials. Once logged in, navigate to the left-hand menu, scroll down to the “Table Management” section, and click on “Reservation settings.”
Within this section, under “General settings,” select “Offline reservation settings.”
Once you open the settings page, you will first find the option to configure the table reservation time (in mins). This setting defines how long a table remains reserved for an offline booking before the reservation ends. The duration should be configured based on your average customer dining time and business traffic.
Next, configure the table bookings time, which defines the operational booking hours during which offline reservations can be accepted. This helps ensure reservations are only scheduled within your business operating hours.
After completing the required configurations, click on “Save” to apply the settings. Once configured, these settings will apply to table reservations in Grafterr Operator application.
To understand more about table reservations through Grafterr Operator application, visit the table reservations guide - https://help.grafterr.com/en/articles/12555659-how-to-manage-table-reservations
That’s it! You have successfully learned how to manage offline reservation settings through the Grafterr Admin Panel. If you face any issues along the way, feel free to reach out to our support team.