A happy hour deal is a type of time-based offer where a specific discount is applied to a selected menu or categories for a limited period during the day or over a set duration.
For example, imagine a bar that offers 50% off on all drinks during slow business hours. However, during peak times when demand is high, the same bar may reduce the discount or even increase the prices.
Navigating to existing deals:
In order to navigate to all of your existing happy hour deals, follow the steps below:
Login to your Grafterr Admin Panel through the Grafterr website. And once you are logged in, look at the menu on the left side of the screen. Look for "Menu Management" by scrolling down through these sections.
Next, click on "Menu Configuration" under it, and you will see all your existing menus, categories, and food items.
On the right side of your screen, find "Existing deals" and click on "Happy hours" underneath it. This shows you all the happy hour offers you've created before. You can edit or delete these deals using the action buttons. There are also search filters to help you quickly find specific promotions by name.
Creating a new happy hour deal:
In order to create a new happy hour deal through the Admin Panel, follow the below steps:
Click the "Add Happy Hours" button at the top right of your screen. Start by giving the deal a name for your reference.
Then we have deal availability settings. Choose if the deal should be "Active" (customers can see it) or "Inactive" (hidden from customers). You can switch between these without deleting it.
Next, pick which services can offer this deal. You might have eat-in, delivery, and takeaway options. Check the boxes for the services where you want this deal to be available.
Also choose when the offer would be available. Pick "From Date" and “To Date” and you can also set a particular day and time of the week when the offer should work. You can also add “Multiple Ordering Hours” by clicking on “+ Happy Hours”.
Building your happy hour structure:
This is where you decide what menus/categories go into your happy hour structure.
Start by using the "Add a New Option" button to add menus/categories to add to the offer. You can add whole menus (like "Food Menu") or specific categories (like "Desserts").
Just start typing what you are looking for, and the system will show you matching options. Click on what you want to add to your offer.
Use the "Offer Setting" option to choose if the deal should give a fixed amount discount or a percentage discount. Then, select whether you want to decrease or increase the price.
Lastly, after you’ve selected all the settings, click the “Add Happy Hours” button. After the deal is created, it will appear in the existing happy hours section.
Refreshing the Operator application and testing your happy hour deal:
The final step is to refresh your Operator application to see the updates working.
Open the Grafterr Operator application, go to the “Extras”, and scroll down to find "Refresh App." Then find your new happy hour deal and test it to make sure everything works well.
That’s it! You have now successfully learnt how to create and manage happy hour deals through the Grafterr Admin Panel. If you face any issues along the way, feel free to reach out to our support team.