A meal deal is a type of promotion where you combine two or more food items together at a discounted price. Instead of customers buying items separately, they get multiple items as a package deal.
You can create different types of meal deals like -
Fixed Meal - where customers get exactly what you offer (Eg: Burger + Pepsi for £10), or
Choice Meal - where customers can pick from different options (Eg: Choose any Burger + Choose any Drink for £10).
Navigating to your existing deals:
In order to navigate to all of your existing meal deals, follow the steps below:
Login to your Grafterr Admin Panel through the Grafterr website. And once you are logged in, look at the menu on the left side of the screen. Look for "Menu Management" by scrolling down through these sections.
Next, click on "Menu Configuration" under it, and you'll see all your existing menus, categories, and food items.
On the right side of your screen, find "Existing deals" and click on "Meal Deal" underneath it.
This shows you all the meal deals you have created before. You can edit or delete these deals using the action buttons.
There are also search filters to help you quickly find specific deals by name or category.
Creating a new meal deal:
In order to create a new meal deal through the Admin Panel, follow the below steps:
Click the "Add Meal Deal" button at the top right of your screen. Give your deal a name that customers will see, then choose which menu and category this deal belongs to.
Then add a short name for your own reference. Include a product code if you use them, and set the deal price customers will pay. You can also upload a picture of the deal to make it more appealing.
There is a toggle called "Show in deals" at the top-right corner.
When it's turned ON, customers will see this deal in the “Deals” section on your ordering site.
When it's turned OFF, the deal won't appear in that section.
Building your meal structure:
This is where you decide what food items/categories go into your meal deal -
Start by giving the “Combination Title” for your deal, like "Burgers" or "Sides". Then use the "Plus (+)" button to add items/categories to each combination.
You can add whole categories (like "Burgers") or specific items (like "Chicken Burger"). Just start typing what you are looking for, and the system will show you matching options. Click on what you want to add to your deal.
For each combination of your deal, provide “how many items customers can choose”. Once you finish one part, click "Add a new combination" to create another part. Keep doing this until your deal is complete. And If you make a mistake, you can always delete any part using the delete button next to it.
Adding deal information:
In the "Deal Details" section, write a description that explains your meal deal to customers. Tell them what's included and why it is a great offer. This helps customers understand what they are getting when they order.
Setting deal availablility & servise-wise prices:
The availability settings control when customers can order your deal.
Choose if the deal should be "Active" (customers can see it) or "Inactive" (hidden from customers). You can switch between these without deleting it.
Next, pick which services can offer this deal. You might have eat-in, delivery, and takeaway options. Check the boxes for the services where you want this deal to be available.
You can choose when the deal would be available:
Pick "All days" if you want it available whenever you are open.
Choose "Specific days" to set particular time, dates, or days of the week when the deal should work.
You can charge different prices depending on how customers order by using the “Set service wise prices to this deal?” option. If you say yes, you might charge £10 for eat-in, £12 for takeaway, and £15 for delivery. This helps you cover different costs for each service.
Handling taxes and saving the deal:
The tax section lets you decide how taxes work with your deal. You can choose from tax options you have already created like VAT, or pick "Zero Tax" if no tax should be added.
There is also an option to "Apply proportional taxes to meal items instead of a flat tax on the total deal price." This means that only taxable items in your deal will have tax added to them. If some items don't normally have tax, they won't be taxable even as part of the deal.
Once you are done with all your settings, click "Add Meal Deal" at the bottom to save everything. After the deal is created, it will appear in the existing meal deals section.
Refreshing the Operator application and testing your deal:
The final step is to refresh your Operator application to see the updates working -
Open the Grafterr Operator application, go to the “Extras” section, and scroll down to find "Refresh App." Then find your new meal deal and test it to make sure everything works well.
That’s it! You have now successfully learnt how to create and manage meal deals through the Grafterr Admin Panel. If you face any issues along the way, feel free to reach out to our support team.