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How to apply special discounts

A step-by-step guide to applying and removing special discounts in the Grafterr Operator application

Updated over a month ago

The special discount feature in the Operator application allows businesses to quickly apply a discount to a customer’s order during billing. Instead of adjusting prices manually, this option ensures discounts are applied right from the payment screen.

Applying special discount during payment:

In order to apply special discount from the Grafterr Operator application, follow the steps below:

  • Login to the Grafterr Operator application, place an order and proceed to the payment screen by clicking on “Pay”.

  • On the payment screen, look to the right-hand side where you will see the “Special Discount” option. Tap on that to open the special discount pop-up window.

  • From the pop-up, you can choose how the discount should be applied:

    • “All items” – Apply the discount to all items in the order.

    • “Non-alcoholic items only” – Apply the discount only to eligible items, excluding alcoholic items.

  • Once you have selected the scope, decide how you want to apply the discount:

    • By a specific monetary value or

    • By a percentage

  • After entering the discount details, tap “Submit”. You will see the discount applied and reflected in the payments section on the bottom left corner of the payment screen, clearly showing the reduced amount.

  • If you want to remove the special discount applied, you can click on the “X” mark beside the discount to remove it.

  • If you want to edit the special discount applied, you have to first remove the existing discount. Then, click on the special discount option again and add the new amount or percentage.

  • Once the discount is applied, proceed to complete and finish the transaction.

That’s it! You have successfully learned how to apply and remove special discounts within the Grafterr Operator application. If you face any issues along the way, feel free to reach out to our support team.

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