Handling cash and card transactions:
In order to handle cash and card transactions in the Operator application, follow the steps below:
Login to the Grafterr Operator application, place an order and proceed to the payment screen by clicking on “Pay”.
On the payment screen, you will find two options clearly displayed - cash and card. These represent the two modes of completing transactions.
If you are processing a cash transaction:
Select the cash option. The system will prompt you to enter the amount being paid by the customer.
After entering the amount, the application will automatically calculate the balance.
Once the amount entered clears the payable amount and the balance shows as zero, you can proceed to click “Finish” to complete the transaction.
At this point, the order will be confirmed as successfully paid via cash.
If you are processing a card transaction:
Select the card option. Here, you will be prompted to enter the payment amount, and you have the flexibility to pay either the full amount or a partial amount.
Once the amount is entered and processed, the balance amount on the screen will update accordingly.
As soon as the payable balance becomes zero, you can click “Finish” to finalise the card transaction.
The order will then be marked as completed through card payment.
That’s it! You have successfully learned how to handle both cash and card transactions within the Grafterr Operator application. If you face any issues along the way, feel free to reach out to our support team.