Skip to main content

How to manage online automated multi-table reservations

A step-by-step guide to managing online automated multi-table reservations through Grafterr Admin Panel


Online automated multi-table reservations help you accommodate larger groups by combining multiple tables when a single table is not sufficient.

  • For example, if your restaurant typically has tables with 2 seats each and a group of 6 makes a reservation, the system can automatically assign a combination of 3 tables to fulfill the request, based on the combinations set.

Managing online automated multi-table combinations:

In order to set up and manage online automated multi-table reservations through the Grafterr Admin Panel, follow the steps below:

  1. Start by logging in to your Grafterr Admin Panel through the Grafterr website using your credentials. Once logged in, navigate to the left-hand menu, scroll down to the “Table Management” section, and click on “Reservation settings.”

  2. Within this section, scroll down to “Online table reservation settings” and select “Online automated multi-table reservations.”

  3. Select this option to begin creating table combinations. Start by choosing the serving area (such as Garden, Lounge, etc.) where you want to create these combinations.

  4. Once the serving area is selected, the maximum guest count will be displayed with already created combinations, if any. As you begin selecting tables to combine, you will notice that the total guest capacity increases accordingly. This helps you understand how many guests can be accommodated with the selected combination.

  5. Select the tables that you want to group together and click on "Create" to create the combination. These combinations act as predefined setups that the system can use during online table reservations.

  6. Once configured, whenever a customer makes an online table reservation for a group size larger than the capacity of a single table, the system will automatically assign the appropriate table combination based on the configurations you have created.

That’s it! You have successfully learned how to manage online automated multi-table reservations through the Grafterr Admin Panel. If you face any issues along the way, feel free to reach out to our support team.

Did this answer your question?