The back office in Grafterr is your central place where all major configurations are managed. This includes settings related to integrations, report downloads, loyalty programs, gift cards, vouchers, and other advanced features that help you control and scale your business operations. Most of the strategic and administrative settings that do not require day-to-day POS interaction are handled from the back office.
Navigating to your back office:
In order to navigate to your back office through Grafterr POS, follow the below steps:
Open the Grafterr POS application and log in with your credentials. Once you are logged in, you will land on the home page of the application.
Scroll down to locate the “Quick actions” module. Under this section, tap on “Back office.” This will redirect you to your complete back office dashboard, where the modules and features available to you will depend on your Grafterr subscription plan.
Inside the back office, you may see various modules such as Integrations (for example, Mailchimp, Bird, Worldpay, and others), along with core business tools like Loyalty programs, Gift cards, Vouchers, and additional settings to manage tables, staff, menus etc. The availability of these options may vary based on your enabled services and subscription.
Any changes made within the back office can be saved directly, and the updates will be applied instantly to the Grafterr POS application, ensuring your system stays in sync without any delay.
That’s it! You have successfully learned how to navigate to the back office through Grafterr POS. If you face any issues along the way, feel free to reach out to our support team.