Table availability settings allow you to control when customers can book tables online based on your actual operating hours and seating capacity. By configuring these timings, you ensure that reservations are only accepted when your restaurant is open and tables are available, helping you avoid overbooking and manage operations more efficiently.
Setting up table availability for online reservations:
In order to set up and manage table availability timings for online reservations in Grafterr POS, follow the steps below:
Open the Grafterr POS application and log in with your credentials. Once logged in, you will land on the home screen. From here, scroll down to "Quick actions" and click on "Back office".
Inside the back office, scroll down to the “Table Management” module and click on “Reservation settings.” Within this section, locate and select the “Table availability” option.
To begin, you will be given an option to copy timings from your business operating hours. If you enable this toggle, your existing business hours will automatically be applied to table reservations, saving time and ensuring consistency.
If not, you can configure table reservation availability timings manually for each day. This allows you to define specific working hours for reservations depending on your business needs.
You can also add multiple time slots within a day by clicking on “Add another timing.” This is useful if your business operates in shifts or has breaks (for example, lunch and dinner service). You can create multiple availability windows with gaps in between as required.
Additionally, you will find the serving area availability settings. Here, you can select or deselect specific serving areas (such as Indoor, Outdoor, Lounge, etc.) based on their operational status. If a serving area is deselected, it will not be available for online reservations.
Once all configurations are completed, click on “Submit” to save your settings.
That’s it! You have successfully learned how to set up and manage table availability timings for online reservations in Grafterr POS. If you face any issues along the way, feel free to reach out to our support team.