The First Order Discount promotion is designed to encourage new customers to register and place their first few orders directly through the business’s website, mobile app, or QR ordering system. Once this promotion is set up by the business in the Admin Panel, eligible customers can redeem the promo code while placing their orders online.
Redeeming the first order promo code as a customer:
The above content explains how a customer signs up and applies the first order discount promo code during the ordering process:
When a customer begins placing an order through the website, QR ordering page, or mobile app, they will first be prompted to log in to their account. If the customer already has an account, they can simply log in using their existing credentials.
However, since the first order discount is specifically intended for new customers, in this example the customer will select the "Sign Up" option to create a new account with the business.
During the sign-up process, the customer will be required to enter basic details such as their name, email address, password, and phone number. These details are necessary to create and manage the customer’s account and ensure that their orders can be processed correctly.
Below the sign-up form, there are two checkbox options that the customer will need to review.
The first checkbox allows the business to store the customer’s data for the purpose of managing and processing their orders.
The second checkbox provides the option to receive marketing communications such as promotional offers and updates via email.
Customers who prefer not to receive marketing messages can simply leave this box unchecked, and they can update this preference at any time in the future.
Once all required information is entered, the customer can click the “Sign Me Up” button to complete the registration process.
After signing up, a confirmation pop-up will appear informing the customer that a verification email has been sent to their registered email address. To activate their account, the customer must open the email and click the “Activate My Account” button included in the message.
This step verifies the authenticity of the email address and completes the account creation process. Once the account is verified, the customer can log in and proceed with placing their order.
After logging in, the customer can browse the menu, add items to their cart, and proceed to the checkout page.
When they reach the payment page, the system will display the discount promo code that they are eligible to use. The customer can then apply the promo code to the order to receive the discount configured by the business.
It is important to note that only one promo code can be used per order. If there are multiple promotional offers active at the same time, the customer will need to choose which promo code they would like to apply to that specific order.
Once the discount promo code is applied successfully, a green confirmation message stating “Coupon code applied successfully” will appear on the screen. The checkout page will then update to show the final order total after the discount has been applied, allowing the customer to proceed with payment.
After the order is placed and successfully completed, the usage of the promo code will be recorded in the Admin Panel. This helps the business track how many times the promotion has been used and how many unique customers have benefited from it.
It is also important to understand that the promo code is considered fully redeemed only after the order status is marked as Completed. This ensures fairness for the customer.
For example, if an order is cancelled, rejected, or not successfully delivered or collected, the promo code will not be counted as used. In such cases, the customer can still redeem the promo code again within the validity period set by the business.
That’s it! You have now successfully learned how a customer can redeem the first order discount promo code while placing an order online. If you face any issues along the way, feel free to reach out to our support team.