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How to delete your Grafterr account

A step-by-step guide to deleting / cancelling your Grafterr account through the Admin Panel


Deleting or cancelling your Grafterr account is a straightforward process, but it is important to note that this action is permanent and cannot be reversed. Once your account is deleted, all associated data and configurations may no longer be accessible.

  • There are two ways to initiate account cancellation: either directly through the Admin Panel or by contacting the Grafterr Support team via your registered email address. In this guide, we will focus on the Admin Panel method.

Cancelling your Grafterr account through Admin Panel:

In order to delete or cancel your account through the Grafterr Admin Panel, follow the steps below:

  1. Start by logging in to your Grafterr Admin Panel through the Grafterr website using your credentials. Once logged in, navigate to the top right corner of the screen and click on the profile icon.

  2. From the dropdown menu, locate and click on the “Delete account” option.

  3. Once selected, a confirmation pop-up will appear asking you to confirm your decision. This step is important, as it clearly states to proceed further only if you are sure about cancelling your account.

  4. Click on “Okay, continue” to proceed. You will then be redirected to the account cancellation page, where you will be asked to provide a reason for cancelling your account.

  5. After selecting the appropriate reason and submitting the request, it will be forwarded to the Grafterr team for further process. The support team will review, reach out to you and take the necessary steps to complete the cancellation.

  6. Alternatively, you can also raise a request by sending an email from your registered email address to the Grafterr Support team, mentioning your intent to cancel the account. The team will then assist you with the process.

Once your request is processed, your account will be permanently cancelled as per the confirmation.

That’s it! You have successfully learned how to delete or cancel your Grafterr account. If you face any issues along the way, feel free to reach out to our support team.

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